Refund Policy

SM Performance & Coaching LLC

Last Updated: 3/11/2026

At SM Performance & Coaching LLC, we strive to provide high-quality coaching services and training programs designed to help clients achieve their fitness goals. Due to the digital nature of our services and products, the following refund policies apply.

Online Coaching Services

Payments for online coaching services are billed on a recurring basis unless otherwise stated at the time of purchase.

Because coaching services involve time, program design, and ongoing support, refunds are not provided for completed or partially completed coaching periods.

Clients who wish to cancel coaching services must provide at least 7 days notice prior to the next billing cycle.

If cancellation is requested after a new billing cycle has begun, coaching services will continue until the end of that billing period and cancellation will take effect for the following cycle.

Failure to provide proper cancellation notice may result in charges for the upcoming billing cycle.

Pre-Made Workout Programs

All pre-made workout programs sold by SM Performance & Coaching LLC are digital products delivered electronically.

Due to the nature of digital content, all sales of pre-made programs are final and non-refundable once the program has been accessed, downloaded, or delivered.

This policy helps protect the intellectual property and distribution of program materials.

Exceptional Circumstances

Refund requests may be considered in rare situations at the sole discretion of SM Performance & Coaching LLC, including:

• Duplicate purchases
• Accidental purchases
• Technical issues preventing access to purchased content

If you experience technical issues accessing a program, please contact us so we can assist in resolving the problem.

Contact

If you have any questions regarding this Refund Policy or need assistance with a purchase, please contact SM Performance & Coaching LLC through the contact information provided on this website.